Home Terms of Service

Terms of Service

Effective date: 2025-08-23. Last updated: 2025-08-23.

Plain English summary

By using fuzzylulu.com you agree to follow site rules about accounts, purchases, and content. We explain your rights regarding data in our Privacy Policy. If you don’t agree, please stop using the site.

1. Agreement to Terms

By accessing or using fuzzylulu.com (the “Site”) and any services provided by Fuzzy Lulu’s Music Garden (“we”, “us”, “our”), you agree to be bound by these Terms and our Privacy Policy and Cookie Policy. If you do not agree, do not use the Site.

2. Who may use the Site

The Site is intended for general audiences. If you are under the age required by local law to form a binding contract, you may only use the Site with the involvement of a parent or guardian. For services targeting children or that collect personal data from children, verifiable parental consent will be required as described in our Parental Consent page.

3. Changes to Terms

We may modify these Terms from time to time. Material changes will be posted with an updated effective date and, where appropriate, notice will be given. Continued use of the Site after changes means you accept the updated Terms.

4. Access & Accounts

Accounts: you are responsible for safeguarding your account information and for all activity under your account. Provide accurate information and update it when needed. We may suspend or terminate accounts for violations.

5. Payments, Subscriptions & Refunds

Payments are processed by third-party processors (e.g., Stripe, PayPal). We do not store full payment card numbers on our servers. Subscription renewal, billing frequency, cancellation, and refund terms are disclosed at purchase. EU consumers retain statutory rights (e.g., withdrawal from distance contracts) — see the Consumer Rights section below.

6. Intellectual Property

All Site content is owned or licensed by us. Personal, non-commercial use is permitted. Any other use requires prior written permission.

7. User Submissions & License

When you submit content (comments, artwork, recordings), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display that content in connection with the Site and services. You warrant you have rights to submit the content. We may remove content violating these Terms.

8. Acceptable Use

Do not post illegal, defamatory, obscene, or infringing material. Do not attempt unauthorized access or upload malware. We may remove violating content and suspend accounts.

9. Moderation

We moderate user content and comments. Parents/guardians are responsible for supervising children’s activity.

10. Third-Party Services

We integrate with third parties (YouTube, Google, Stripe, PayPal, Mailchimp). Their terms and privacy policies apply. We are not responsible for third-party practices.

11. Copyright & Complaints

To report alleged copyright infringement, send a notice to [email protected] with details required by law.

12. Consumer rights (EU)

If you are a consumer in the EU buying digital content from us, you have statutory rights including a right to withdraw for certain distance contracts. Refunds and withdrawal rights will be applied in accordance with EU consumer law and described at point of sale.

13. Disclaimers

THE SITE AND CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED. FOR CONSUMERS, THIS CLAUSE DOES NOT AIM TO EXCLUDE OR LIMIT LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR OTHER LIABILITY THAT CANNOT BE EXCLUDED BY LAW.

15. Indemnification

You agree to indemnify us for claims arising from your breach of these Terms, except to the extent applicable law limits such indemnity.

16. Termination

We may suspend or terminate access for breach or business reasons. Surviving clauses: Intellectual Property, Disclaimers, Liability, Indemnity, Data obligations.

17. Governing Law & Dispute Resolution

These Terms are governed by the laws of Ireland. If you are a consumer, you retain any mandatory protections provided by the law of your habitual residence. For disputes, contact [email protected] first to attempt informal resolution.

18. Notices

We may send notices by email or publish them on the Site. You agree electronic notices are sufficient.

19. Assignment

We may assign rights and obligations; you may not assign without our written consent.

20. Entire Agreement

These Terms, Privacy Policy, Cookie Policy and any additional terms constitute the entire agreement.

21. Contact

Email: [email protected]